Terms and Conditions

Effective Date: January 1, 2025

Last Updated: May 31, 2026

Welcome to Shades of Strong LLC. By accessing or using our website, content, products, services, Support Languages™ Assessment, Support Sessions, podcast, or related resources, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or purchasing any products or services.

1. Acceptance of Terms

These Terms and Conditions govern your use of all Shades of Strong LLC offerings, including but not limited to:

• Shades of Strong® website
• Shades of Strong® podcast
• Support Languages™ Assessment
• Support Sessions
• Digital guides and resources
• Email newsletters
• Workshops, speaking engagements, and educational content
• Future books, courses, and related offerings

By using this website or purchasing products or services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Products and Services

Shades of Strong LLC provides educational, informational, and personal development content centered on support, emotional wellness, and the Support Languages™ framework.

Nothing on this website should be considered medical, psychological, legal, financial, or therapeutic advice.

You are responsible for your own decisions, actions, and outcomes.

3. Payments

Payments for digital products, Support Sessions, workshops, and other paid offerings are due at the time of purchase unless otherwise stated.

Payments are securely processed through third-party providers such as Stripe, PayPal, or other approved payment processors.

Shades of Strong LLC does not store or have access to your complete payment information.

4. Refunds and Cancellations

Digital Products

Due to the immediate access provided to digital products, guides, downloads, and resources, all sales are generally final.

Support Sessions

Support Session cancellations or rescheduling requests should be submitted as far in advance as possible.

Requests will be reviewed on a case-by-case basis at the discretion of Shades of Strong LLC.

Failure to attend a scheduled session without notice may result in forfeiture of the session fee.

5. Intellectual Property

All content provided by Shades of Strong LLC is protected by intellectual property laws.

This includes, but is not limited to:

• Support Languages™
• Shades of Strong®
• The Support Languages™ Assessment
• Podcast episodes
• Written content
• Digital resources
• Graphics and branding materials
• Website content
• Educational materials

You may not copy, reproduce, distribute, modify, sell, or create derivative works from any content without prior written permission.

Unauthorized use of intellectual property is strictly prohibited.

6. User Conduct

You agree not to:

• Use this website for unlawful purposes
• Attempt to interfere with website functionality
• Misrepresent your identity
• Share or distribute paid materials without authorization
• Use website content in a manner that infringes on intellectual property rights

7. Disclaimer

All content is provided for informational and educational purposes only.

While we strive to provide accurate and meaningful information, we make no guarantees regarding specific outcomes, results, or experiences.

Your success, growth, healing, and personal outcomes depend on many factors beyond our control.

8. Limitation of Liability

To the fullest extent permitted by law, Shades of Strong LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of this website
• Participation in Support Sessions
• Completion of the Support Languages™ Assessment
• Use of digital products or resources
• Reliance on content provided through the website, podcast, or email communications

Your use of our services is at your own discretion and risk.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how information is collected, used, and protected.

10. Third-Party Links

This website may contain links to third-party websites.

Shades of Strong LLC is not responsible for the content, policies, or practices of third-party websites.

11. Changes to These Terms

Shades of Strong LLC reserves the right to update these Terms and Conditions at any time.

Changes will be posted on this page with an updated revision date.

Continued use of our website or services after changes are posted constitutes acceptance of those changes.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:

Shades of Strong LLC
Email: [email protected]
Website: www.shadesofstrong.com